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Physical media vs. digital download and DRM

Posted: April 18th, 2009, 0:57
by FatherJack
Carrying on from this: http://www.5punk.co.uk/discuss/60658/


The direction is good, but only a start. They really have to think about how people want to use their legitimately-bought stuff.

It shouldn't be hard to put a song on your iPod or play it in your car, share a film to your PS3 or buy a movie online and actually get to watch it more than once. Actually, it never used to be when we were content with taped copies.

A digital-download-providing movie copyright owner gets more bottom-line per sale because there's no physical media to duplicate, can provide a wider library without huge warehouse storage costs (square metres still cost more than megabytes AFIAK) and can actually get money for old titles they thought they'd never get another penny from. That's a gain for them and for us with a wider selection to choose from.

Too often though they see the lost monies from the abusers of the current, rather woeful sytems and overcompensate by grubbing it back from the people who are already paying. That way lies insanity though - will they be charging my friends to watch a film at my house next? Banning all recording devices, or making it so the content is deleted after 7 days like iPlayer? That's a lose for everyone, but mostly for us.

If I look at the IMDB top 250 and say "I want to watch Blade Runner now, and keep it" for say £4, which is probably what I'd pay for a DVD of it - why can't anyone offer me that online? They'd get the money instead of Tesco. That'd be a gain for them. But no - they'll only rent it to us - double gain for them, cumulative loss for us.

The licenses are clear on what we can do with the physical stuff we've bought: Watch it ourselves. Play it at home. Play it at a friend's home as long as we don't charge admission and it's only playing at one location at any one time. Sell it to someone else, relinquishing all ownership of it. Good for us, no difference to them.

Why can't this license be applied to purely digital media? The technology exists to do it, but the knowledge of it within the board rooms perhaps does not. Also the impetus isn't there, as it doesn't directly generate revenue. It'd only be a gain for us.

Second-hand sales of digital media are unlikely to ever be considered, as they reprensent nothing but a loss to the publisher. They're probably not happy about second-hand sales of physical media, but it least it doesn't cost them anything directly such as hosting the new license-holder's details on their database or processing the transfer of the license. Small lose for them.

But with digital downloads, the boot's on the other foot and it's the publishers doing the kicking. They stretch the analogy of a physical item beyond breaking point. You lose the file: tough shit, it's like you lost the CD, buy it again. You pay not for the item, but for the priviledge of downloading it once. Some (EA) even have the gall to charge extra for "download insurance". Gain (although we're supposed to believe it's just covering costs) for them, lose for us.

Digital downloads were supposed to be *better*. But as they are now we lose the benefits of flexible licensing of physical media, and the only gains to be had are for the publishers with reduced costs-per-sale.

Hopefully things will improve, with larger catalogues for us to choose from, more flexible licensing and even tools to help us use the content as we like within the license. That'd be win-win.

I'm not ignorant of the hurdles companies face in delivering an on-demand pay-per-view-and-only-per-view-not-monthly-subscription service - it's hard to put together a business plan when your only income is determined by what fickle customers decide to pay for on a day-to-day basis, but long-term customer satisfaction surely still counts for something in the board room.

Because servers have to be up all the time, whether anyone's currently buying or not - it's a running cost. Perhaps that's why the online Blockbuster (and similar) services offer flexibility only with a monthly subscription charge. However the Blockbuster stores still operate without a monthly fee, yet still have to pay staff and rent costs - does it cost more to run a country-wide internet-only service than thousands of physical stores?

That was just an example of something that seems to unjustifiably cost us more, just because it's on the internet, but I'm really talking about buying, rather than renting content.

Previous incarnations of DRM have perhaps clumsily and unintentionally made us only temporary, nominal owners of things we thought we'd bought outright. It needs to be sorted and clarified what exactly it is we're buying - and prices adjusted dramatically if we're only "renting". Then digital distribution can really take off as the primary and preferred means of content aquistion for publishers and customers alike.

Posted: April 18th, 2009, 1:23
by Dog Pants
Yep, very well put. I hadn't really thought about it in that much depth, but everything you said there struck a chord. The main problem I have isn't with paying for things, but being limited in the things I pay for. If I buy a CD I can rip it to my HDD and put it in a box forever. I can then burn it to CD and put it in my car. That way I pay for the media once but I own a copy of the IP to play wherever is convenient to me. And because I own a hard copy, the MP3 and copied CD in my car is all legal because they're backups. But if I DL the thing I only have the right to have it on one media at a time. That's no incentive to download, so I only buy off online stores which provide DRM free downloads which I can also burn to CD for the car or to put in a box.

Posted: April 18th, 2009, 1:26
by Stoat
These words that you say. They are good words.

Posted: April 18th, 2009, 2:11
by HereComesPete
As I see it for things to change at anything other than the slowest possible pace in any capitalist system would require a complete shift in perceptions and actions that left no old thought behind. (I'm not talking communism here)

I watched a documentary on the American car industry in its 70's heyday a few years ago. And the reticence at all levels to innovate or accept changes created by others that were provably more profitable after investment was astounding.

Generally the only time something changed was when the government was pressured enough to go against their major sponsors of the industry and horse reform. The question of course was why, the answer that was hammered home was that people were still buying at the same rate as they ever had, a constant increase in percentages was a wonderful thing. And even better was that any changes meant people went out and bought a newer model quite quickly.

I think this situation is what is making the large film/music types the way they are. Large companies always respond slowly to market horses, impossible not to really. They try and mitigate this by having people predict any shifts and by using market research etc ec. But all this work and money is aimed at profit margin. The speed and freedom of information/lack of controls they face now are beyond the ability of any person/group to predict and this, coupled with the continued reticence of the rich men means decisions are made that are divorced from reality by greed, wealth and sustained disregard for what people want. They tell them instead what they need.

The problem of ingrained cultural and cognitive bias was created by both consumers and producers. Unfortunately most people blithely accept what is presented to them because as they see it, it's cheap, fast and rewarding and this is fed by companies who watch share price and profit above all other things.

tl:dr - The rich are greedy and purposefully feed the same old crap to the wide eyed bovine masses who lap it up, the stupid fools.

We shout in vain against this oppressive system, let us rise up as a bourgeois intelligentsia and unleash the minds of the working classes. But not in a communist way.

Posted: April 18th, 2009, 7:58
by Baliame
I'm not going to wall of text about this: A satisfied customer is a returning customer, SO UNTIL YOU STOP FUCKING ME OVER I'M NOT BUYING FROM YOU.

Posted: April 18th, 2009, 8:17
by Dr. kitteny berk
the words people speak in this thread are fact. apart from bubbles, that's more white noise :P

Posted: April 18th, 2009, 10:26
by Baliame
Ooooh, so I can talk at all existing frequencies at the same time? :P

Posted: April 18th, 2009, 10:46
by Dr. kitteny berk
Going by what i've heard on teamspeak, yes, and some that don't exist.

Posted: April 18th, 2009, 13:19
by deject
Dr. kitteny berk wrote:Going by what i've heard on teamspeak, yes, and some that don't exist.
:lol: